Wise saw active customers jump 21% to 18.9 million and revenue climb 19%, while cutting prices – a powerful mix.
This article covers information on Wise PLC.
LON:WISEWise has put out a strong-looking set of FY2026 results, and the headline numbers are hard to ignore. Active customers rose 21% to 18.9 million, cross-border volume jumped 31% to $243.5 billion, and net revenue climbed 19% to $2.5 billion.
That is the core investment case in one sentence: Wise is moving more money for more people, and it is still growing quickly at scale. The company is also doing it while charging customers less on average, which matters because lower prices are usually how winners widen the gap in fintech.
| Key FY2026 numbers | FY2026 | FY2025 | Change |
|---|---|---|---|
| Active customers | 18.9 million | 15.6 million | 21% |
| Cross-border volume | $243.5 billion | $185.2 billion | 31% |
| Card spend | $43.6 billion | $31.9 billion | 37% |
| Customer holdings | $39.0 billion | $27.8 billion | 40% |
| Net revenue | $2,502.8 million | $2,098.9 million | 19% |
| Cross-border take rate | 0.52% | 0.58% | -6bps |
| Income before tax | $660.4 million | $717.5 million | Down |
The most interesting number here might actually be the one going down. Wise’s cross-border take rate fell to 0.52% from 0.58%, a drop of 6 basis points – with one basis point meaning 0.01%.
That means Wise is taking a smaller cut of each transfer. For customers, that is great. For investors, it is also potentially great, because it suggests Wise is passing on efficiency gains, staying competitive, and making it harder for rivals to keep up.
Put simply, Wise is getting bigger while becoming cheaper. In payments, that can be a very powerful combination.
This was not just a good year for transfers. Customer holdings rose 40% to $39.0 billion and card spend increased 37% to $43.6 billion, which tells you more users are treating Wise as an everyday money app rather than a one-off transfer service.
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That matters because a deeper relationship usually means better retention, more revenue streams, and less dependence on any single product. Wise said almost 50% of net revenue now comes from non-cross-border revenue, including net interest income, card and other revenue. That is a useful sign of diversification.
The platform side also keeps moving forward. New Wise Platform partners included UniCredit, Raiffeisen Bank, MBSB Bank and, in April 2026, Capitec. Those deals matter because they help Wise grow through banks and partners without needing to win every customer directly itself.
Management highlighted two new direct connections to domestic payment systems in Brazil and Japan. That may sound technical, but it is important. Direct connections can reduce third-party costs, improve speed and give Wise more control over the customer experience.
Wise also gained new licence approvals in South Africa, the UAE and Thailand. Again, that is not flashy, but it is the sort of groundwork that lets fintechs expand safely and legally. In this business, licences and payment rails are part of the moat.
On service speed, 75% of Q4 payments globally were completed in under 20 seconds. That is a good operational metric because the customer does not care about the plumbing – they care whether the money arrives quickly and cheaply.
Now for the bit investors should not gloss over. Net revenue rose 19%, but income before tax fell to $660.4 million from $717.5 million. Net income also slipped to $498.7 million from $550.3 million, and diluted earnings per share fell to 48.43 cents from 52.63 cents.
So yes, this was a strong growth year, but not a clean “everything went up” year. Operating income dropped to $590.7 million from $728.2 million as costs rose across the board, including technology and development, servicing, marketing and sales, and general and administrative expenses.
The good news is the business still delivered an income before tax margin of 26%, which is slightly above Wise’s guided medium-term range. That is healthy by most standards. The less good news is that profit growth did not keep pace with customer and revenue growth this year.
That does not automatically spell trouble. A lot of this looks like Wise investing in product, compliance, global expansion and customer growth. But it does mean investors should watch whether margins stay firm if interest rates soften or growth slows.
Wise expects FY2027 net revenue growth around the middle of its 15-20% medium-term target range on a constant currency basis. It also expects income before tax margin around the top of the 20-25% range.
That reads as confident guidance. Management is basically saying growth should continue at a strong clip and profitability should remain robust, assuming no material change in interest paid to customers and no material changes in central bank rates.
There is also a capital return angle here. Wise allocated $470 million in FY2026 to buy 35.9 million shares into its Employee Share Trust, mainly to eliminate dilution from historic share options. It is now planning a new share purchase programme expected to be over $500 million, with around 40% going to the recurring Employee Share Trust programme.
That matters because share-based pay can quietly dilute shareholders over time. Wise is effectively saying it wants to soak up that dilution rather than leave investors carrying the can.
My take is fairly straightforward. This is a positive update overall.
The bullish case is easy to see: customer numbers are rising fast, transfer volumes are surging, customer balances and card usage are growing strongly, and Wise keeps expanding its infrastructure and regulatory footprint. It is also cutting its take rate while still growing revenue at 19%, which is the sort of thing market leaders can do.
The caution flag is profit direction. Revenue was excellent, but statutory profit and earnings per share fell, and the cost base moved up sharply. If rates fall or competition bites harder, investors may start paying closer attention to margin quality rather than just growth.
Still, based on this RNS alone, Wise looks like a company strengthening its network, deepening customer usage and guiding confidently into FY2027. That does not make it risk-free. But it does suggest the business is still moving in the right direction, and at considerable speed.
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