Insight into Wise's stellar Q3: 26% volume jump, 20% more customers, and solid margins with dual listing on track.
This article covers information on Wise PLC.
LON:WISEWise has posted another strong quarter. Cross-border volume climbed to £47.4bn, up 25% year-on-year (+26% on a constant currency basis), with 10.9 million active customers using the platform (+20% YoY). The account continues to gain traction too: customer holdings rose 34% to £27.5bn, while card and other revenue accelerated 30% YoY.
Management remains focused on long-term growth and expects FY26 underlying profit before tax (PBT) margin to land towards the top of its 13-16% medium-term target range, even after factoring in costs for a planned dual listing in the first half of 2026.
| Metric | Q3 FY26 | YoY/Comment |
|---|---|---|
| Cross-border volume | £47.4bn | +25% YoY (+26% constant currency) |
| Active customers | 10.9m | +20% YoY |
| Wise Business active customers | 542,000 | +25% YoY |
| Underlying income | £424.4m | +21% YoY (reported and constant currency) |
| Cross-border take rate | 0.52% | Flat QoQ, down from 0.56% a year ago |
| Instant transfers | 74% | +9 percentage points YoY |
| Card and other revenue | £127.4m | +30% YoY |
| Customer holdings | £27.5bn | +34% YoY |
| Customer balances (on balance sheet) | £21.2bn | +8% QoQ |
Notes: “Take rate” is revenue from cross-border transfers divided by cross-border volume. “bps” means basis points (100 bps = 1 percentage point). Underlying income includes revenue plus the first 1% of gross yield earned on customer balances and any interest expense on those balances, but excludes interest above that first 1% and benefits paid to customers.
Wise continues to add users at pace, with 10.9 million active customers in the quarter. Wise Business is a notable growth driver: active business customers rose 25% to 542,000 and business volumes were up a punchy 37% YoY to £14.2bn. That mix shift matters because business cohorts often have higher and more regular payment needs.
On the account side, customer holdings climbed 34% to £27.5bn as more people use Wise for day-to-day spending, travel, and multi-currency balances. The appendix shows on-balance-sheet customer balances at £21.2bn in Q3; the higher £27.5bn “holdings” figure likely reflects additional assets not recognised on the balance sheet. Either way, engagement is deepening, and it is showing up in card and other revenue, which rose 30% YoY to £127.4m.
The cross-border take rate held flat at 52 bps versus last quarter, but is down from 56 bps a year ago. That dip is consistent with Wise’s strategy: invest pricing and efficiency gains back into the product to grow the network. Lower take can weigh on revenue per pound of volume, but it can also enlarge the customer base and volume pool over time.
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In short, Wise is prioritising scale and speed while holding the line on QoQ take rate – a sensible trade-off if the growth momentum continues.
Underlying income was £424.4m in the quarter, up 21% YoY on both reported and constant currency bases. For FY26, Wise expects underlying income growth around the middle of its 15-20% guided range. Just as importantly, management now expects FY26 underlying PBT margin to be towards the top of 13-16% – and that includes the costs associated with the dual listing.
That’s an encouraging signal on operational leverage and cost control, especially given ongoing investment in infrastructure and expansion.
Speed is improving. 74% of transfers were instant in Q3, up nine percentage points year-on-year. This is a tangible product win for customers and a competitive advantage that can drive retention and word-of-mouth growth.
There were several noteworthy market moves too: a travel card launch in India attracted over 75,000 people to the waiting list in one month; Wise became the first non-bank to introduce Google Pay for customers in the Philippines; it secured conditional licence approval in South Africa (its first in Africa); and went live with a direct integration to Japan’s Zengin system. The company now has eight direct domestic payment integrations – the kind of plumbing that underpins instant transfers and cost efficiency.
Wise plans to complete a dual listing in the first half of 2026. Management says this should raise its profile in the US as it pursues global growth and builds “the network for the world’s money”. For investors, a dual listing can broaden the shareholder base and improve visibility with US institutions. The company expects to absorb associated listing costs while still delivering a PBT margin towards the top of its 13-16% range for FY26.
Wise is executing on a clear playbook: grow customers and volumes, make transfers faster and cheaper, and deepen account usage. Q3 shows that working, with a solid profitability outlook intact despite ongoing investment and dual listing prep. The key swing factor remains take rate versus growth – for now, scale is winning.
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