Dotlines Global builds momentum with £1.1 million Catena contract and Sohoj expansion

What has Dotlines Global announced?

Dotlines Global Limited has reported strategic and commercial progress across both sides of its business, just over three months after joining AIM on 11 May 2026.

The headline development is a five-year contract with UK internet service provider Olilo UK & Ireland Limited for Dotlines' Catena software platform. The agreement has an estimated minimum value of £1.1 million over its term.

Dotlines has also agreed to acquire up to 227 broadband customers for its Carnival Internet service. In Malaysia, the group is expanding its Sohoj digital lifestyle platform through partnerships with Ria Money Transfer and NTT DATA Payment Services Group, alongside a new airline ticketing service within Touch 'n Go.

These are several relatively modest developments rather than one transformational deal. Taken together, however, they provide evidence that Dotlines is executing the growth strategy presented around its AIM admission.

Development	Key detail
Olilo Catena contract	Estimated minimum value of £1.1 million over five years
Expected Catena launch	Q4 2026
Carnival Internet acquisition	Up to 227 broadband customers
Sohoj merchant network	More than 2,900 merchants
NTT reseller opportunity	Initial target of approximately 3,000 retail stores

Catena secures its fourth ISP customer

Catena is Dotlines' cloud-based operations support system and business support system platform. In plain English, it gives internet service providers one interface for managing functions across customer sales, service development and day-to-day operations.

Olilo will pay an initial professional services set-up fee, a minimum monthly platform fee and a charge per subscriber. That subscriber rate will increase when certain thresholds are reached.

The structure is worth noting. A minimum platform fee gives Dotlines a contracted base level of income, while the per-subscriber element provides potential upside if Olilo grows its customer base. The exact split between set-up fees, monthly fees and subscriber charges was not disclosed.

Catena is expected to launch with Olilo during Q4 2026. Investors should therefore recognise that the £1.1 million is an estimated minimum value across five years, not an immediate revenue contribution.

Olilo becomes Catena's fourth ISP customer. It already has a relationship with Dotlines through Audra Safe, the group's router and cybersecurity solution. Olilo offers customers the option of using its Audra Safe-powered Hub 6 router.

That cross-selling is encouraging. Dotlines is not simply adding an isolated software customer but expanding an existing commercial relationship across multiple group products.

Carnival Internet adds up to 227 customers

Dotlines has entered an asset purchase agreement to acquire the broadband customer base of another internet service provider. Up to 227 customers will transfer to the group's Carnival Internet full-fibre broadband service.

The purchase price was not disclosed. Dotlines will pay according to the number of customers transferred, with the amount settled by offsetting it against monthly invoices the seller pays for using Catena.

This arrangement appears to limit the immediate cash requirement, although the final cost will depend on how many customers transfer.

Dotlines' wholesale network provider, TalkTalk Communications' PlatformX Communications, has also agreed to increase the connection bonus for these customers. That bonus is expected to equal approximately 70% of the amount Dotlines pays the seller.

The financial structure looks favourable on the information provided. However, investors do not yet know how many of the potential 227 customers will transfer, what revenue they generate or how profitable they may be.

Carnival Internet also acts as Dotlines' internal showcase for Catena and Audra. Growing the broadband customer base could therefore help demonstrate those technologies in a live operating environment, as well as adding consumer customers directly.

Sohoj broadens its financial services offering

Dotlines' second division centres on Sohoj, a digital lifestyle platform serving migrant communities in Malaysia. It allows users to access services such as mobile data transfers, top-ups, bill payments and purchases through a website, app and network of more than 2,900 physical merchants.

The group earns commission from partners on transactions conducted through Sohoj. Broadening the available services could make the platform more useful to customers and create additional revenue streams, although expected transaction volumes and commission rates were not disclosed.

Ria Money Transfer partnership

Sohoj merchants will provide cash-in and cash-out services for the Ria eWallet in Malaysia. Customers will be able to deposit money into or withdraw it from their wallets at participating merchant locations.

The partnership connects digital financial services with physical access points located within migrant communities. This is particularly relevant for workers who operate mainly in cash or do not have conventional banking access.

Management described the agreement with Ria as an endorsement of the Sohoj platform. Commercially, its importance will ultimately depend on customer adoption and transaction activity, figures which were not included in the original company announcement.

Airline tickets through Touch 'n Go

Sohoj has also expanded its relationship with Touch 'n Go, one of Malaysia's largest e-wallet providers and Dotlines' principal strategic partner in the region.

Users can now purchase airline tickets from authorised travel agencies through the Touch 'n Go e-wallet platform. Dotlines says this should provide migrant workers with a more accessible and secure alternative to unauthorised ticket agents.

Again, no financial contribution or launch volumes were disclosed. The development nevertheless demonstrates how Dotlines can add further services through an existing integration.

NTT digital payments reseller agreement

Under a new partnership with NTT DATA Payment Services Group, Sohoj will resell solutions allowing retailers to accept cards, e-wallets and online banking payments.

The initial target is approximately 3,000 retail stores, almost 90% of which currently depend on cash transactions. This creates a sizeable addressable opportunity, but the 3,000 figure is a target rather than a confirmed customer total.

What are the positives for investors?

The clearest positive is that Dotlines is converting its strategy into commercial agreements across both divisions.

The Olilo contract has a disclosed minimum value, a five-year term and the potential to grow alongside subscriber numbers. It also demonstrates cross-selling between Audra and Catena.

Meanwhile, the Carnival Internet transaction has been structured around invoice offsets and a connection bonus expected to cover approximately 70% of the amount paid to the seller. That could make it a relatively efficient way to add customers.

In Malaysia, the Ria, Touch 'n Go and NTT developments expand Sohoj's usefulness without Dotlines having to build every underlying service itself. The latest progress follows the group's earlier full-year operating subsidiary update.

What remains uncertain?

This update contains plenty of operational progress but limited information about near-term financial impact.

Dotlines did not disclose expected revenue or profit from the Sohoj partnerships, the Carnival customer acquisition price, customer retention assumptions or anticipated margins. The Catena contract is also due to launch in Q4 2026, leaving implementation work still to complete.

The group operates across telecommunications software, broadband, cybersecurity and financial technology in different markets. That provides several growth routes, but it also creates execution complexity for a recently listed business.

Delivery now needs to show up in the numbers

Dotlines has made a constructive start to life on AIM. The £1.1 million minimum Catena contract is the most tangible element, while the broadband acquisition and Sohoj partnerships broaden the group's commercial reach.

The next test is delivery. Investors will want to see Olilo launched on schedule, clarity on the number of Carnival customers transferred and evidence that Sohoj's expanded offering generates meaningful transaction activity.

For now, this announcement strengthens the commercial story. The scale of the resulting financial benefit remains not disclosed.